Booking Assistance and Troubleshooting

• On-Sale FAQs
• Seating & Section FAQs

• What is a Pre-sale & How do I sign up?
• What is a Ticketek Lounge?
• I ordered an extra item (upsell) or a collector/souvenir ticket with my purchase, how do I receive this?
• What are Ultimate Tickets?
• Who can book a family and concession ticket?

• I'm having trouble accessing the website
• How do I download the Ticketek App?