Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets.
Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace.
Check out the Ticketek Marketplace site for more information.
Not all event tickets will be available to sell on Ticketek Marketplace.
What is Ticketek Marketplace Fan to Fan?
It is an open platform for the general public to buy and sell tickets to events. We operate as a third-party platform to facilitate the sale between buyer and seller.
How does Fan to Fan work?
Marketplace integrates with My Ticketek accounts and is able to guarantee all tickets. Sellers can list tickets that they hold through Marketplace to potential buyers. The sale price of secondary tickets is capped at 10% above face value to align with relevant legislation.
Who can sell tickets on Ticketek Marketplace?
Anyone with an active MyTicketek account who has applicable tickets in their account can list them for resale on Marketplace.
If you have used a friend or family member’s credit card to pay for the tickets in your account, you might want to discuss with them before listing them.
What is the secondary market?
The secondary market is where tickets are bought and resold. For Ticketek events, to guarantee entry, we will ensure that all resold tickets are reissued (cancelling the original barcode).
What is a My Ticketek account?
Any ticket purchased online will be listed into your registered account with Ticketek called My Ticketek. Your My Ticketek account will be linked to the Marketplace platform so that tickets in your account can be listed for resale.
Can I sell tickets bought through Ticketek Groups on Marketplace?
No, tickets purchased via the Groups Booking line can't be sold via Marketplace.
Can I sell non-Ticketek tickets?
No, only Ticketek tickets in your Ticketek account can be sold via Marketplace.
You can submit an enquiry to Marketplace from their website and by clicking on the Need Help? in the bottom right corner.