Help Centre › Contact & Lost Property
Contact & Lost Property
How do I contact the team?
Use the enquiry form at help.ticketek.com.au, or call +61 2 8572 2348 and press 1 (accessible seating), 2 (groups), 3 (book tickets) or 4 (general enquiry).
What if I haven’t had a reply yet?
The team aims to reply within 3 working days. If you haven’t heard back by then, let us know and we’ll chase it.
What do I do about lost property?
Send the enquiry form with the booking name, reference number, date and time attended, and table number if known.
How do I make a complaint?
Send the enquiry form with the booking name or reference number and the date attended, so the team can look into it.
Other topics
Tickets & BookingsChanges & RefundsSeatingDining & DietaryThe ShowVisitingAccess & Accessibility
Event details are subject to change. Last updated 9 November 2026.
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