Accessible Tickets Online
To view the accessible ticket types for an event, use the “Accessible” filter on the event page. This will show all tickets designed to provide accessibility support.
If the filter is not available, or the venue you are looking for is not listed, please contact us by phone or submit the Accessible Booking Form. Our team can help you with your booking and ensure a comfortable and enjoyable experience.
Venues That Manage Their Own Accessible Seating
Some venues manage their own accessible bookings. Please check the event pages, as some may also offer online accessible tickets. For these venues, contact them directly:
Queensland
Brisbane Convention and Exhibition Centre – Accessible tickets are available online via the Ticketek website. If you are unable to book online, submit a request to boxoffice@bcec.com.au. Companion Cards are accepted for all events.
Brisbane Entertainment Centre – Accessible tickets are available online via the Ticketek website. If you cannot book online, submit a request to tix@brisent.com.au with your contact details. The team responds to inbox enquiries and phone calls Monday to Friday, 9 am–5 pm (AEST), excluding weekends and public holidays.
Brisbane Powerhouse – For assistance with mobility, sight, or hearing needs, contact the box office at +61 7 3358 8600 to arrange tickets and discuss required services. Hours: Mon-Fri 9 am–5 pm, Sat 12 pm–4 pm, and 60 minutes before ticketed performances (excluding public holidays).
Sunshine Coast Stadium – To book accessible tickets or Companion Cards, contact 07 5437 7666.
Northern Territory
Ticketek currently does not provide ticketing for venues in the Northern Territory.
More Information
For more ways to contact Ticketek about accessible tickets or for more information on how to access accessible tickets, see our Accessible Ticketing Hub.