What Does Ticketek Do to Help Prevent Scalping?
Ticketek takes several measures to reduce unauthorised resale and ticket scalping:
Ticket Limits: Event organisers may request limits on the number of tickets each customer can purchase to ensure fair access.
Terms of Sale: All tickets include conditions prohibiting unauthorised resale, as detailed in our Terms and Conditions of Sale.
Monitoring: We actively monitor unauthorised resale websites and our own systems for suspicious or bulk-buying behaviour.
Collaboration: Ticketek works closely with event organisers, venues, and consumer regulators to address scalping issues.
Public Warnings: We issue alerts through official channels, including Facebook, reminding customers not to buy tickets from unauthorised sellers.
Industry Engagement: Ticketek participates in industry and government discussions about ticket resale practices and works with Live Performance Australia on this issue.
In some cases, state governments have introduced or updated laws regarding ticket resale. For details, check your local consumer affairs or fair trading website.