Forgotten your Password
Visit the log in page, click on Forgotten Password and enter the email address you sign in with. An email will be sent to you, follow the links in that email to reset your password.
Check your junk/spam folder also in case the reset email lands there.
If you do not receive a reset email, the email you have entered may not be registered with us and you may need to join.
Resetting your Password
You can log into your account with your existing password and update it.
Once you have logged in, click on My Account and then Change Password.
Remember, your login password is used to log into your My Ticketek account only. It is not used to access presales or special offers on the event page.