Ticket Sharing with Your Group
Once you've booked, it's easy to share digital tickets with others in your group. Ticket sharing lets you send individual tickets securely so everyone has their own ticket on event day.
How to Share a Ticket
Open the Ticketek app and go to Your Tickets.
Tap Share next to the ticket you want to send.
Choose to send via SMS (or email, where available) and follow the prompts.
How Recipients Accept a Shared Ticket
The person you share with will receive a unique link via SMS or email and needs to log in to a Ticketek account, or create one, to accept the ticket.
Timeframe to Accept
Recipients typically have 48 hours to accept a shared ticket. If the ticket isn't accepted within this time, it automatically returns to your Ticketek app, and you'll receive a notification so you can resend it or make other arrangements.
Managing Shared Tickets
- Cancel or recall: If needed, you can cancel or recall a shared ticket from the app before it's accepted.
- Returning an accepted ticket: If a recipient has accepted a ticket but can no longer attend, they can return it to you via Your Tickets in the app. You'll receive an email notification once it's returned.
Sharing tickets this way helps everyone in your group have their own digital ticket on their phone, which can speed up entry and reduce delays at the gate.
For more detail on mobile ticket sharing generally (outside of group bookings), see the Ticket Sharing Info Guide.