Important
Due to the ongoing impact of COVID-19, agencies may continue to be operating to reduced hours or be closed until further notice.
Ticketek Agencies do not accept telephone enquiries or bookings. Opening hours are subject to change. Agencies may have reduced hours on public holidays or over holiday periods.
If heading into a Ticketek agency to collect your pre-purchased tickets, click here for important information on who is permitted to collect tickets.
Stockland Shopping Centre Burleigh Heads
Customer Service Desk, 149 West Burleigh Rd, Burleigh Heads
Mon-Fri 9am-4.30pm, Sat 9am-3pm, Sun 10am-2pm
Public Holidays 10am-2pm (Ticketek closing as of 1st June 2021)
Stockland Shopping Centre Cairns
Customer Service Desk, 537 Mulgrave Rd, Cairns
Mon-Wed, Fri & Sat 9am-4.30pm
Thu 9am-8.30pm, Sun & Public Holidays 10.30am-3.30pm
Mackay Entertainment & Convention Centre
Civic Precinct, Alfred Street Mackay
Mon-Fri 9am-4.30pm
Sat 10am-1pm
QDesk
Q1 Shop 11, 9a Hamilton Ave, Surfers Paradise
Mon-Sun 9am-5pm
The Star Gold Coast
1 Casino Dr, Broadbeach
Non-Event Days: Mon - Fri 9am-5pm
Event Days: Tues - Fri 9am-5pm, Sat 12pm-8pm
Stockland Shopping Centre Townsville
Customer Care Desk, 310-330 Ross River Rd, Aitkenvale
Mon-Wed & Fri 9am-4.30pm
Thur 9am-8.30pm, Sat 9am-3.30pm
Sun 11am-3.30pm, Public Holiday 10am-3.30pm
Townsville Civic Theatre
41 Boundary St, South Townsville
Mon-Fri 9am-5pm, Sat 9am-1pm
Townsville - Riverway Arts Centre
Riverway Art’s Centre is temporarily closed due to repairs and re-opening date is TBC
20 Village Blvd, Thuringowa Central