Submit a request

Transaction details are listed on your confirmation email and will assist us to locate your existing booking if provided.

Our team will do their best to respond to all customers prior to their event. Please do not select YES if your event is not being held within the next 7 days.

The event webpage and the Ticketek app will provide as much event information as we have at this time. We recommend checking the event page details before submitting a request for information.

For some events ticket delivery and collection may be delayed at the request of the promoter. Search Live Updates on the Help Centre to check ticket delivery information.

Please enter any further details that may assist us to complete your request. We will respond as soon as possible.

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