Submit a request

Provide as much information as possible about your group including what you do, where you are from, registered business details if applicable.

e.g. staff reward programme, community group outing etc.

Ticketek acts as a ticketing agent and takes direction from venues and promoters. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law.

I understand that by submitting this form, providing I meet the Terms & Conditions of Sale, all the tickets I purchased for this event will be cancelled and funds returned to me.

I understand that by submitting this form, providing I meet the Terms & Conditions of Sale, the seat details provided on this form will be cancelled and funds returned to me.

Ticketek will make every effort to refund via the refund method selected. If a credit card refund has already occurred to a closed account, you will need to contact your bank to locate these funds.

Please enter your 6 digit BSB number with no spaces, hyphens or additional characters

Please enter your bank account number (up to 9 digits) with no spaces, hyphens or additional characters

All international bank transfers require a Swift Code or BIC. You can find this on your bank's website. All details must be provided accurately to complete your refund to an overseas bank account.

Ticketek acts as a ticketing agent and takes direction from venues and promoters. Tickets can only be exchanged between the same show and venue, subject to availability.

Every effort will be made to accommodate your preferences within the same price category as your original tickets.

For events with multiple show dates and times, please provide up to 3 exchange options.

I understand that by submitting this form, providing I meet the Terms & Conditions of Sale, all the tickets I purchased for this event will be exchanged per my preferences to available seats within the same price category as the original purchase.

If you do not have a companion card/s please state "N/A".

If you do not have a companion card/s please state "N/A".

Let us know if you have been to this venue before and therefore have a particular seating request. (Section / Row / Seat)

This is a requirement before your group booking can be submitted for approval (this is not required for the children)

I have read and accepted the terms of the T20 World Cup 2022 privacy policy and agree that my information may be used for the purposes set out in this policy. Agree that should your group ticket application be successful (in whole or in part) none of the tickets you receive will be resold, used for commercial purposes, or bundled with any other product or service (including travel and accommodation)

Completing this form does not constitute a booking. All requests are subject to approval. If your request is approved all orders are then subject to availability and receipt of full payment. All Group Ticket applications must be pre-approved by the International Cricket Council and T20 World Cup 2020 Ltd.

Please enter any further details that may assist us to complete your request. We will respond as soon as possible.

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