Submit a request

First Name

As shown on your Ticketek account

Last Name

As shown on your Ticketek account

Contact Number

Nature Of Your Request

What is the reason you are requesting a refund?

Ticketek acts as a ticketing agent and takes direction from venues and promoters. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law.

Please provide the seat details of the tickets you wish to RETURN

All refunds will be processed to the original method of payment only:

Event Name

We will action your request on the basis of this selection. Please ensure that the event name, venue and event date are accurate.

Date of Event

Venue Name

Venue State

Event Code

Australian Bank Account

BSB

Please enter your 6 digit BSB number with no spaces, hyphens or additional characters

Account Number

Please enter your bank account number (up to 9 digits) with no spaces, hyphens or additional characters

Swift Code Swift or Bank Identification Code (BIC)

All international bank transfers require a Swift Code or BIC. You can find this on your bank's website. All details must be provided accurately to complete your refund to an overseas bank account.