Submit a request

As shown on your Ticketek account

As shown on your Ticketek account

Please enter a valid phone number with no spaces

Ticketek acts as a ticketing agent and takes direction from venues and promoters. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law.

We will action your request on the basis of this selection. Please ensure that the event name, venue and event date are accurate

Ticketek will make every effort to refund via the refund method selected. If a credit card refund has already occurred to a closed account, you will need to contact your bank to locate these funds.

Please enter your 6 digit BSB number with no spaces, hyphens or additional characters

Please enter your bank account number (up to 9 digits) with no spaces, hyphens or additional characters

All international bank transfers require a Swift Code or BIC. You can find this on your bank's website. All details must be provided accurately to complete your refund to an overseas bank account.

Our team will do their best to respond to all customers prior to their event. Please do not select YES if your event is not being held within the next 7 days.

Ticketek acts as a ticketing agent and takes direction from venues and promoters. Tickets can only be exchanged between the same show and venue, subject to availability.

Please provide your preferred date, time and venue (if different)

Please enter any further details that may assist us to complete your request. We will respond as soon as possible.

I understand that by submitting this form, providing I meet the Terms & Conditions of Sale, all the tickets I purchased for this event will be cancelled and funds returned to me.

I understand that by submitting this form, providing I meet the Terms & Conditions of Sale, the seat details provided on this form will be cancelled and funds returned to me.

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