Unusual Entertainment, together with TEG Live and Chinatown Cinema Corporation, the promoters of JJ Lin Sanctuary 2.0 World Tour in Sydney, regret to advise, due to the escalation of Novel Coronavirus and associated travel bans, the Sydney show scheduled for March 7 at ANZ Stadium will be postponed until further notice.
What are the new dates?
We don't have these details just yet. The promoters are working with the artist management to secure a new tour period and aim to provide updates as soon as possible.
Please continue to check back with us, or visit JJ Lin's official page
What happens to my tickets?
All purchased tickets will receive a full refund.
Online, mobile & phone transactions
You don't need to do anything! We will automatically refund the tickets in full back to the same card used for the purchase (including ticket insurance or refund protection, if relevant).
Please allow up to 15 working days for the refund to appear in their account.
Agency or Gift Voucher transactions
If you have purchased in an Agency, or have used Ticketek Gift Vouchers for the entire purchase, you will be contacted via phone in the next 15 business days to arrange your refund.
We will be asking for a BSB and Account number to refund to. After we have these details from you please allow another 15 days for the refund to be made.
My card has been cancelled, what do I do?
If your card has been permanently closed/cancelled please supply us with the below details. We can only accept the below details when dealing with the account/card holder.
Name of Account:
Name of Bank:
Swift Code (if bank is overseas):
If your card has only changed its card number or expiry due to a lost or replacement card, as long as the same card account is still open the funds can still be made payable to the original card and you do not need to supply us with new details.
Important: We will action all requests as quickly as possible, however we cannot guarantee that a refund has not already been processed back to the card held on the booking.