I want to purchase another category or regular tickets, where can I find that? February 28, 2019 21:04 Updated Follow If you would prefer not to purchase Ultimate tickets, just head back to Ticketek, find your event and from there you can check out any different price categories. Related articles How do I contact Ticketek? What is Ticketek's refund & exchange policy? Can I change my tickets? What is Ultimate? Can I cancel or exchange my Ultimate purchase? When will I receive my Hugh Jackman tickets?