Lost or Damaged Tickets
In most instances, we will be able to replace tickets. A ticket replacement fee of up to $10 may be charged.
If the ticket type permits, we may be able to replace these via email or SMS to you. With time permitting we may need to mail you replacements, and if neither of these options are available collection from an agency or on the day from the venue box office may be arranged.
You can also try logging in to your Order History online to see if your tickets are available for download as a PDF format for you to print out.
Please contact us as soon as possible if your tickets have been stolen. Submit a request below, or reach out to us on Twitter or Facebook.
If your event is too close or you have been unable to get in contact with us, the venue box office will need to assist you.