Check the Ticket Delivery - Live Updates page in case your tickets are held back from delivery until a later date.
Once released we generally allow 10-15 business days for tickets to arrive by post.
Some delays may occur outside Ticketek's control including public holidays.
If your event is some time away, don't worry, as your tickets may still arrive before the performance date.
Remember to ask your household to make sure they haven't been put away for safe keeping.
Your tickets may also be available for download from your online order history, so check there too.
If you think your tickets have been lost or stolen click here.