Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, some of these are included below.
We may set a limit to the number of tickets individuals can purchase to an event at the request of an event organiser.
Each ticket that we sell contains an excerpt from Ticketek Terms and Conditions of Sale condition of sale regarding on-selling.
We monitor unauthorised resale sites for tickets that are being sold in breach of our terms of sale. We also regularly monitor our ticketing system for suspicious transactions.
We liaise closely with event organisers, venues and consumer affairs regulators on matters related to ticket scalping.
We issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers.
Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue.
In recent times States Governments have introduced or updated laws to manage the resale of tickets in certain circumstances. You might find the following websites helpful if you want more information about ticket scalping: