Send us your experience by email us using our Complaints form. Please include as much information as possible and a team member will personally look into your concerns.
It may be necessary when investigating your complaint for us to contact the venue or promoter and this may take additional time.
If you are already at your event, please see staff at the venue for assistance.
Read information on Ticketek's Terms & Conditions of Sale.
Submit your Request here on our Complaints Form.