Ticketek facilitates the sale of Accessible Tickets where Ticketek is the authorised ticketing provider.
Venues and Event Organisers allocate tickets based on the Accessible Ticketing Types available at the Venue for the Event. Please note, that not all Accessible Ticket types may be available for all Events.
Accessible Ticketing is reserved solely for customers who require it and their accompanying guests.
Popular events will sell out quickly.
You can now purchase Accessible Tickets online for a range of events. Simply click on the Accessible filter to view the Accessible Ticketing types available for the event. If this option is not available, please call or submit an Accessible Ticket booking form.
Submit a Request
If online Accessible Ticketing is not available for your desired event fill out the Accessible Ticket booking form and we will be in contact. Please do not use Internet Explorer when submitting your booking request.
Call 1300 665 915, Ticketek's Accessible Ticket booking line if you require additional support in completing your booking. Our opening hours are Monday to Friday 9am - 5pm (AEDT)
How do I book a Companion Card ticket?
If you hold a government issued Companion Card, you may be eligible for a complimentary ticket for your companion to assist you in attending the event.
*Please note a full priced Ticket must be selected when redeeming a Companion Card ticket.
Ticketek's new Accessible booking platform is available for selected events at the following venues. Ticketek does not provide accessible seating for all venues, for more information on venues in your state please see below.
Available Ticketing Types
Venues and promoters allocate seats at their venues and events which can cater to:
A seat that is directly next to an accessible seat, that can be obtained as a Companion Card ticket, or sold as paid admission.
A Companion Card is a card issued to people with a significant, permanent disability. Patrons holding a valid Companion Card are eligible for a complimentary Companion Card Ticket.
If you have been issued a Companion Card ticket, you may be required to present your Companion Card at the Event on Event Day. For more information on the Companion Card, please visit http://www.companioncard.gov.au/
Accessible Tickets are available for patrons with mobility issues or who have accessibility needs but do not require a wheelchair location. These seating locations are typically accessible via less than 5 stairs, are located close to amenities such as toilets and may be close to the venue entry/exit.
Hearing Impaired Ticket is available in selected venues for use by patrons with a hearing impairment and may utilise technologies such as hearing loops.
Sign Language Interpreter:
Sign Language Interpreter Ticket is available in selected venues for patrons with a hearing impairment who require a sign language interpreter.
Vision Impaired Ticket is available in selected venues for use by patrons with a visual impairment.
Vision Impaired with Guide Dog:
Vision Impaired with Guide Dog Ticket is available in selected venues for patrons with a visual impairment who require their Guide Dog to be present during the event.
Wheelchair Accessible space is a location that is wheelchair accessible because (a) the seat has been removed from that location to accommodate a wheelchair; or (b) the location is permanently a dedicated wheelchair space. A customer who purchases a Wheelchair Accessible seat will remain in their wheelchair for the duration of the event.
Full Terms and Conditions:
Full Terms and Conditions for Accessible Tickets can be viewed here.